Comments on: Travel Tip #12 http://mikeseverson.wordpress.com/2008/02/24/travel-tip-12/ The Blog of Mike Severson Sat, 19 Jul 2008 11:56:26 +0000 http://wordpress.org/?v=MU By: Mike Severson http://mikeseverson.wordpress.com/2008/02/24/travel-tip-12/#comment-83 Mike Severson Mon, 03 Mar 2008 00:38:30 +0000 http://mikeseverson.wordpress.com/?p=88#comment-83 Paula, I just flew on a NW flight today because there was no SW service in the market I was in. They let me down again. NW and Delta have a knack of dropping the ball when they have a chance to redeem themselves. Good news for you. Only more reasons for me to fly SW whenever I can. Mike Paula,

I just flew on a NW flight today because there was no SW service in the market I was in. They let me down again. NW and Delta have a knack of dropping the ball when they have a chance to redeem themselves. Good news for you.

Only more reasons for me to fly SW whenever I can.

Mike

]]> By: Paula Berg - Southwest Airlines http://mikeseverson.wordpress.com/2008/02/24/travel-tip-12/#comment-63 Paula Berg - Southwest Airlines Mon, 25 Feb 2008 21:23:32 +0000 http://mikeseverson.wordpress.com/?p=88#comment-63 That's music to my ears! Thank you! That’s music to my ears! Thank you!

]]> By: Elizabeth Grattan http://mikeseverson.wordpress.com/2008/02/24/travel-tip-12/#comment-62 Elizabeth Grattan Mon, 25 Feb 2008 19:16:52 +0000 http://mikeseverson.wordpress.com/?p=88#comment-62 Paula: ha! nope. it was a traveler. the staff of southwest is always great to me when i fly, and it's my airline of choice everytime. Paula:

ha!

nope. it was a traveler. the staff of southwest is always great to me when i fly, and it’s my airline of choice everytime.

]]> By: paulaberg http://mikeseverson.wordpress.com/2008/02/24/travel-tip-12/#comment-61 paulaberg Mon, 25 Feb 2008 18:58:09 +0000 http://mikeseverson.wordpress.com/?p=88#comment-61 Hey Mike - thanks for the kind words about our open seating policy. There are some travelers that don't care for it, but when our CEO announced that we were looking into assigning seats a year and a half ago, our loyal Customers came out of the woodworks to let us know how much they loved open-seating and how disappointed they would be if we changed. They did offer many suggestions for improving the boarding process, however. The decision was ultimately made to keep our open seating, but refine the boarding process with some of their suggestions. I hope you like the new system! And, Elizabeth - I hope that person that wouldn't help you wasn't one of our Employees. Paula Berg Southwest Airlines Hey Mike - thanks for the kind words about our open seating policy. There are some travelers that don’t care for it, but when our CEO announced that we were looking into assigning seats a year and a half ago, our loyal Customers came out of the woodworks to let us know how much they loved open-seating and how disappointed they would be if we changed. They did offer many suggestions for improving the boarding process, however. The decision was ultimately made to keep our open seating, but refine the boarding process with some of their suggestions. I hope you like the new system!

And, Elizabeth - I hope that person that wouldn’t help you wasn’t one of our Employees.

Paula Berg
Southwest Airlines

]]> By: Elizabeth Grattan http://mikeseverson.wordpress.com/2008/02/24/travel-tip-12/#comment-60 Elizabeth Grattan Mon, 25 Feb 2008 02:03:44 +0000 http://mikeseverson.wordpress.com/?p=88#comment-60 I was wondering when you're making that BNA to MDW flight? I have a travel tip from my last flight. No joke: the man actually refused to help me with my bag. Other passengers stepped up and stared at him in wonder as well. It was strange. I mean, who actually says "no" to that request? I told him I guessed I'd have had a better chance of getting his help if I had bought him a drink. His reply (again, no joke): "it would have gone a long way to getting you there, yes". unreal. I was wondering when you’re making that BNA to MDW flight?

I have a travel tip from my last flight. No joke: the man actually refused to help me with my bag. Other passengers stepped up and stared at him in wonder as well. It was strange. I mean, who actually says “no” to that request?

I told him I guessed I’d have had a better chance of getting his help if I had bought him a drink. His reply (again, no joke): “it would have gone a long way to getting you there, yes”.

unreal.

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